Protect Against Audits, Identify Charting Errors, Stop Under Billing, Improve Reimbursement, Detailed Reports, Personal Expert Review, Implement corrective actions. Wouldn’t it be great if you had the ability to maintain the highest level of compliance while actually increasing your reimbursement rates?

You can with our comprehensive Coding Audit Service:

• With our certified coders will provide a thorough review of your coding, billing, and reimbursement processes. We can identify areas of risk for your practice and even provide training for documentation techniques that could improve your workflow.

• Once the audit is performed, you’ll be given a detailed report and a consultation with an Certified Coding Specialist. We go beyond a simple error report and actually recommend corrective actions. We can even provide the support and training to implement suggested solutions as well.
  

HIPAA COMPLIANCE AUDIT

It is a total solution approach to compliance utilizing a three-step methodology. This process reduces complexity and provides solutions for all of your compliancy needs using our proprietary, cloud-based system. Use our proprietary Achieve, Illustrate, and Maintain methodology and experienced Compliance Coach support to address the entire set of healthcare compliance regulations.

Achieve – Work with a HIPAA coach to: Self-audit, identify deficiencies (Gaps), and correct the Gaps (Remediate) with built in Training, and Policy & Procedure templates.

Illustrate – Be prepared to show Auditors, Covered Entities, and Business Associates your total compliance plan and due diligence with extensive reporting, tracking, and attestation tools.

Maintain – Compliance does not end. It is an ongoing process to review vendors, employee training and incident tracking.

PATIENT COMMUNICATIOn And FOLLOW UP

Automated Campaigns, Increase Patient Satisfaction, Improve Patient Retention, Increase Appointments, Improve Cash Flow

We've found that most doctors offices simply don't have time to manage ongoing marketing efforts to valuable patients.

We’ve got the solution.

• Our AutoCard marketing service will allow you to send personalized postcards, greeting cards, and even brochures to your current patient database. We can even design campaigns that automatically send cards at regular intervals throughout the year.
• You can increase appointments and build upon the valuable relationships you have with your patients. We will set up campaigns based on your needs with a wide variety of options: flu shot reminders, back-to-school physicals, yearly checkup reminders, and even follow-up cards to ensure your patients continue to choose you for their healthcare needs.
• Set your marketing on autopilot, and let our AutoCard service increase patient satisfaction and improve your bottom line.

PATIENT COMMUNICATION AND PAYMENT OPTIONS

Offer patients the flexibility to pay their bills in office, by mail, over the phone or online from any device. Accept credit cards, digital wallet payments, ACH, phone payments and of course paper checks.

Depending on the practice, patients can also choose to pay in full, or set up recurring payments to cover their balance.

Communicate, Automate, Correct, and Collect...

• Automatically identify billable patients and engage them with the right message to drive faster payments with less effort. All pertinent patient billing data , patient demographics and billing notes are immediately posted and synced to your practice management system ensuring patient balances are kept up-to-date.

Effortlessly Accept Payments Faster...

• Make it easy and convenient for patients to settle unpaid balances. Say goodbye to sending batch patient statements every 30 days. Statements can be sent immediately after adjudication automatically.

Easily Manage and Resolve Issues...

• Efficiently answer patient questions through our connected communication hub. Our team of patient billing experts will get you and your practices seeing better results in days and will continue to provide you with best practices on an ongoing basis.

Patient Billing Engagement, IVR, Checkout, Patient Billing Support, Real-time Chat, Mailbox, Patient Portal, Reporting & Analytics.

TESTIMONIALS